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FAQ's

Q: Please describe your PAINTINGS ?

All of the canvases we offer are totally handpainted. Every painting starts life as a blank canvas and is 100% created by hand using the finest oil paints. There is a huge amount of manual skill involved and we use incredibly talented and highly experienced artists.

When you receive your painting and unwrap it the first thing you might notice is the smell of the paint (this wears off after a few days). As each painting is made from scratch, every one is totally unique and is a "one-off". You should always bear in mind that each painting is created through the artistic interpretation of our highly-skilled artists.  The colours may vary ever so slightly from the images you see on this site according to the brightness and colour setting of your computer screen, although this is unlikley to be noticeable.   
    
If you select the framing option, your painting will be framed in the contemporary gallery style of canvas stretched around a warp-resistant wood stretcher frame and stapled on the reverse. The thickness of the box frame is 30-40mm depending on the size of the canvas that needs to be framed. Each framed painting comes ready to hang straight from the box.

When your painting is ready we wrap it in custom-made, multi-layer packaging to ensure that it arrives at its destination in the same perfect condition it leaves our studios.

Q: What if you don't offer the image that I want? Can you paint my image?

If you don't see the painting you want on our website then please contact us if you have a particular image in mind or if want us to reproduce a photo onto canvas - we would love do it for you and would be happy to give you a cost.

NB: All our canvases are artistic interpretations of cultural icons, musicians, bands and films that have shaped our lives and are not officially endorsed by any person or film portrayed.

QUESTIONS REGARDING PAYMENT

Q: Do you offer a discount on multiple items in a single order?

Absolutely ! Just add 2 or more paintings to your shopping cart and you will see that 10% of the cost is automatically knocked off. Of course, there is no shipping charge regardless of how many items you order.

Q: What payment method do you accept ?

We accept payment by means of any of the following:

Debit Card
Credit Card (VISA or MASTERCARD)
American Express
Paypal
Google Checkout

Just choose the appropriate method of payment from the menu screen when checking out. You can change the prices of the products to reflect the currency of your country by clicking on the dropdown box at the top of the website. Each of the payment systems are very secure using SSL (secure socket layer) encryption and as a buyer you are protected.

QUESTIONS REGARDING SHIPPING

We regret that we cannot be held liable for delays in shipping - in the extremely rare event of a delay in shipping we will of course assist in you in any way we can. We cannot refund postage costs on the basis of delays caused by the courier. We simply promise that we will do everything in our power to get your painting to you without delay.

Q: When will I receive my order?

You should expect to receive your order approximately 4 weeks from the date you place it. We wish we could make this sooner, but we cannot rush any of our paintings and we are sure that is something that our customers wouldn't want. When you get your painting - trust us - the wait will have been worth it !

For further details on our shipping, please check this page.

Q: What are the shipping costs?

There is no charge for delivery to customers in the UK or Ireland. For all other other destinations please see our Shipping table

Q: Can I collect the painting from your studios myself ?

Unfortunately this is not possible.

Q: Can you ship to my work address or to a friend, family member etc ?

Of course. When checking out please make sure you enter the address details for the place you want us to send the order to.

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